![]() ![]() Additionally, Sarah Collin was promoted to managing director, Australia, Bryon Coro to senior vice president, go-to-market operations, and Tiffany Chin to vice president, design.Īwards: Pendo made the Forbes Cloud 100 for the fifth year in a row and the Inc. Headcount: Pendo added several new executives during the quarter, including: Spencer Earp, managing director, EMEA, and Yezi Peng, vice president, revenue operations. Speakers included executives from leading tech companies including Chatwork, Yappli, and Kokopelli. Pendo also held its first flagship event in Japan, the Digital Adoption Forum, drawing more than 1,200 people from Japan's top enterprise and startup companies. Global momentum: A new central London office and EMEA managing director enable Pendo to meet rising local demand and empower European businesses to put product at the heart of their strategy. Michio Kaku and Writer Sophia Chang, and a product-inspired performance by improvisational hip-hop comedy group, Freestyle Love Supreme, involving the audience. Headliners include Theoretical Physicist Dr. This year's product festival, with the theme of Product-Led Experience, provides an audience of product and digital leaders memorable experiences, new connections, and thought leadership and inspiration for their work. Pendomonium: Pendo's flagship annual event will be held live and in-person, on September 12-14, in Raleigh, NC. With additional data about devices in Data Explorer, customers can also gain insight into which devices, browsers, and operating systems their customers are using, and make better decisions about where to prioritize development efforts. New features in Data Explorer: Enhancements to Data Explorer give customers more power over their product data analysis, enabling them to compare and analyze an unlimited number of events to better understand the most and least used features. Pendo users can map their customer feedback requests to planned features and initiatives to show exactly how much revenue and input supports their roadmap decisions. Using powerful usage data, Pendo Adopt users can understand engagement with each guide, pinpoint where employees are getting stuck, and then deliver guides to drive the desired employee behavior and business outcomes.Ī new roadmapping experience: The new Pendo Roadmapping empowers product teams to combine customer feedback and market data to guide what they build next, and then communicate those plans to both internal stakeholders and customers. Audible – Nathan uses Audible when he’s driving from Austin to San Antonio (1.5-hour drive) to listen to audio books.Cross-App Guides in Pendo Adopt: New capabilities help companies create and deploy step-by-step walkthrough guides across the multiple software applications that their employees use to do their jobs.Host Gator – The site Nathan uses to buy his domain names and hosting for the cheapest price possible.Acuity Scheduling – Nathan uses Acuity to schedule his podcast interviews and appointments.Expansion drivers will depend on what suits the company.Treat all your customers as if they are top-tier customers.13:49 – Todd explains net negative churn.11:17 – Todd shares why adding products is their main expansion driver.10:55 – Pendo has tier-prices based on features.10:50 – Pendo increases prices by adding products to existing plans.10:20 – Todd shares what drives their expansion revenue.09:52 – Pendo serves mid-market to enterprise companies.08:55 – “All of our customers are top-tier”.08:15 – Pendo has raised a total of $31M.07:44 – It was a million dollar convertible note.06:55 – Todd invested $1.2M to start Pendo.05:45 – Todd founded 6 th Sense and sold it to Rally.05:26 – “Every product has key set features”.05:11 – Todd experimented with different technologies.03:32 – Pendo is different to Intercom’s space. 03:00 – Optimizely uses Pendo to understand the people who are in their trial and onboarding flow.02:17 – Pendo provides a solution that helps companies build an application to improve its experience.01:42 – Nathan introduces Todd to the show.If you could let your 20-year old self, know one thing, what would it be? – “I wish I knew more at 21, than I thought I knew”.Todd joins Rally in its acquisition of 6 th Sense, the company he founded and served as president and CTO. Before Pendo, Todd served as VP of products at Rally Software Development which he led through its public offering. He’s the CEO and founder of Pendo, a product experience platform that helps product managers deliver successful products. ![]()
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